Privacy & Cookies Policy

PRIVACY & COOKIES POLICY

Privacy Policy

We acknowledge that you and your personal information is one of our pillar assets and so protecting this data is a concept that is set-in-stone.

Our Platforms

This privacy policy is applicable to all of Sheyaaka’s platforms including Sheyaaka’s website, www. Sheyaaka.com and Sheyaaka’s mobile applications. They will be later on referred to as “Platforms” collectively, “site” or “website” interchangeably. 

Agreeing to our Privacy Policy

Upon using any of Sheyaaka’s platforms, you are automatically consenting to our Privacy Policy and to Sheyaaka using, processing and/or retaining any of your information.

Our Client’s Rights

We value your privacy, and you have rights about your personal data:

1. You have the right to be informed and easily view and access any personal data which we may hold
2. You have the right to ask the correction of any inaccuracies in your data free of charge.
3. You have the right to ask us to stop using your personal data for marketing campaigns such as newsletters and SMS to name a few4.
4.  You have the right to ask us to erase your personal data or restrict the processing of your personal data
5. You have the right to submit a complaint at any time by sending an email to [e-mail].

Account

When you browse or shop via any of our platforms, you may be asked to enter your certain information such as name, email address, birthday, billing address, delivery address, phone number and password. 

Log Details

Certain details are retrieved and saved at any time a user surfs any of Sheyaaka’s Platforms. These details are sent from the user’s browser and saved in our server log files. These details include the time and date of the visit, which pages were viewed, IP address of the user, the URL of site that referred the user to our platform and which browser you have been using.

These details are requested for pure diagnostic and remedial purposes and to improve the shopping experience using our Platforms by making our navigation more user-friendly.

Security

We have adopted the latest technical and security measures to prevent unauthorized or unlawful access to your information. Any collected data is stored on a secure server, one that is protected by several layers of firewalls. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. Our agents will never ask for your credit card details. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you should you ever request it.

Payments are managed by Sheyaaka FZ LLC, any and all credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

Sheyaaka will not pass any debit/credit card details to third parties.

Cookies

Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular client and website and can be accessed either by the web server or the client computer.
Sheyaaka uses cookies to better understand your preferences and your browsing habits which helps us in offering specialized content specific to your tastes. Another important role for using cookies is that they heighten your customer experience

In order to create more attractive offers, we use cookie-based tools upon your consent, which allows us to recognize your browser. This allows us to make product suggestions customized to your preferences on our website and on partner websites such as Facebook, Google and others.

Sheyaaka is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’

Marketing on Partner Websites

We use these cookies in order to also display offers with images and products personally selected for you on partner websites as well as for billing with advertising partners. In some cases, on the basis of our findings on the use of our online offers, we also specifically address other users who exhibit similar usage behavior. For this purpose, our website and other websites participating in these ad networks contain tracking pixels from the ad networks so that these users can be recognized across websites. Partners include Google (Google Ads), Facebook, Microsoft (Microsoft Advertising), Snapchat, Tiktok, youtube and others. Facebook Pixel allows us to gage response to our Facebook ads and establish target groups for our Facebook ads. This allows Facebook to recognize activities of those who use our website and to use this information for its own purposes or for the purposes of third parties, such as for generating target groups for other advertisers. 

Analysis

We also use these cookies to evaluate your response to our advertising promotions as well as to compare user behavior for different display variants of our website. This allows us to evaluate customer behavior and optimize our marketplace for you. 

Customisation within our shop

We use these cookies in order to display personalized content, that means that we present products to you that match your interests, which we deduce based on your surfing habits on our website, or analyze its scope based on the data you voluntarily provide. 

Revoking your Consent:

You can revoke your consent to use the tools you have selected at any time in these (also available under "Cookie settings" in the footer of our website) "Data privacy and cookie settings". 

Privacy & Cookie Policy Change:

Sheyaaka may change this Privacy Policy from time to time and at any time without obligation to notify you of such change.

We highly encourage you check this page from time to time to keep track with change.